State Farm® Insurance Agent Cindy Cason
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rocky Arthur
June 15, 2026
5
out of
5
rating by Rocky Arthur
"I just switched over from grant Co farm bureau! Very happy I did, wish I would have done it sooner. Chris was very informative super nice. I am overly satisfied. Thank you"
Karys Black
June 15, 2026
5
out of
5
rating by Karys Black
"I went from Geico to State Farm and it was the best decision! Chris Jett is amazing, patient and understanding !"
Denise Bourne
June 12, 2026
5
out of
5
rating by Denise Bourne
"Jason helped me save a lot of money!He is excellent~professional,kind,and all around he goes above and beyond!Highly recommend this Business"
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations. Please let us know when you need anything. All the best!"
Tracy Wagoner
June 10, 2026
5
out of
5
rating by Tracy Wagoner
"They always make you feel like they know you and that you're their best customer."
We responded:
"Tracy, thank you for your wonderful review of my Team/agency! We love our customers and I'm glad it shows! Thank you for being awesome! "
Amy Moore
June 2, 2026
5
out of
5
rating by Amy Moore
"Chris was great to work.with!!! Answered all of our questions and made getting new car and renters insurance an easy process!!!"
We responded:
"We appreciate your review, Amy. We are so happy that you had such a wonderful experience with State Farm Agent Cindy Cason’s Team here in Union ! "
Dylan Inyart
June 1, 2026
5
out of
5
rating by Dylan Inyart
"Jason was a huge help on walking me through my first own insurance policy!"
We responded:
"Thanks, Dylan, for the 5-star review! And, congrats on owning your first insurance policy! It's empowering to understand your policy/coverages and we're glad Jason could assist you! We look forward to working with you. Call me or my Team anytime!"
Micah Elliott (mrmimeguy)
May 29, 2026
5
out of
5
rating by Micah Elliott (mrmimeguy)
"Chris was super helpful, made everything very easy to set up"
We responded:
"Micah, it is a pleasure to hear what a wonderful experience you have had with Chris at our agency! If you need anything, the Team and I are all here to assist! All the best!"
Marie
May 28, 2026
5
out of
5
rating by Marie
"I spoke with Jason today and he was extremely helpful!!! I’m a new customer probably for life because he was nice and explained everything and helped ease my worries."
We responded:
"Marie, it is a pleasure to hear what a wonderful experience you have had with Jason and our agency. We certainly hope to have you as a customer for life! Let us know if you need anything! All the best, Cindy"
Allison Barker
May 27, 2026
5
out of
5
rating by Allison Barker
"Jason Vernatter was great to work with! He answered all of my questions and provided a home insurance quote to me right away! Highly recommended 😊"
We responded:
"Thank you for the amazing review, Allison! It is truly the goal of our team to exceed expectations. Thank you for the shout out for Jason. The entire Team and I are here for you!"
Deborah Daniels
May 26, 2026
5
out of
5
rating by Deborah Daniels
"Thanks Chris for helping add a driver to my policy. I appreciate your fast and friendly service. The entire team at Cindy Casons office are wonderful to work with."
We responded:
"Thank you for the 5-star review! We are so happy you had a wonderful experience with Chris and our Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Kaitlyn Bailey
May 19, 2026
5
out of
5
rating by Kaitlyn Bailey
"They were so easy and wonderful to work with. It was a quick and easy process!"
We responded:
"Hey Kaitlyn, thanks for choosing us and leaving such a great review! We love that you had such a great experience! Please let us know if you need anything."
Sandy Banfield
May 19, 2026
5
out of
5
rating by Sandy Banfield
"Chase was very good in helping me receive a new quote for car insurance. Very pleasant and attentive for the needs I was looking for and was able to save me $100 per month. Thank you Chase Holmes and State Farm."
We responded:
"Hello Sandy, we appreciate the time you took to give us such a great rating! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you soon!"
Zoe Stevenson
May 18, 2026
5
out of
5
rating by Zoe Stevenson
"Jason Vernatter helped me set up my life insurance policy and was amazing!!! He took the time to explain to me the different plans and help me to decide what would be best plan for me based off of what matters to me most! He honestly made the process quick, easy and unstable! It’s awesome to see people who really care about the work they do!"
We responded:
"Zoe, we appreciate the time you took to give us such a great rating! Thank you for the shoutout for Jason! If you ever need anything, please don't hesitate to reach out to our team. All the best to you!"
Lisa Ingram
May 12, 2026
5
out of
5
rating by Lisa Ingram
"Chase was extremely helpful and knowledgeable of all coverage we were needing. He is extremely friendly and made the entire conversation enjoyable vs painful conversation of insurance. Saved us lots of money and got great coverage."
We responded:
"Hi Lisa, we're delighted to hear about your experience! It's great to know that Chase was able to provide you with the highest levels of service. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thank you!"
Agbessi eyram
May 11, 2026
5
out of
5
rating by Agbessi eyram
"Chase was very kind, patient ,informative and help us get a great deal."
We responded:
"Hi Agbessi, we appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to providing you with more great experiences in the near future. "
Michael Beets
May 7, 2026
5
out of
5
rating by Michael Beets
"Jason was informative, kind, and a chill guy. Helped a lot and laid everything out clearly."
We responded:
"Michael, thanks so much for taking the time to share your positive experience! We are here to help and want to be easy to do business with. Please reach out to us if you need anything! We look forward to working with you!"
ThePurpleWaxSuiteLLC
May 6, 2026
5
out of
5
rating by ThePurpleWaxSuiteLLC
"Eric was awesome and very helpful , I’ve been with State Farm for several years now and have yet to have a bad experience. I genuinely love all of the staff that I get on the phone with whenever I need to talk to someone about my policies!"
We responded:
"Thank you for the awesome feedback, Kara! We love working with you, too! If you ever need anything, as always, please don't hesitate to reach out. Please let us know what we can do for you in the future. :)"
Kyle Mandell
May 1, 2026
5
out of
5
rating by Kyle Mandell
"I started using State Farm for my insurance at the beginning of 2025 and I haven't had any issues with them. They've always been quick to respond when I call or if I have any questions about my policy or other similar things. I've usually spoken to Eric when I call and he's always been very helpful and easy to talk to."
We responded:
"Kyle, thank you for taking the time to share your experience. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! We're here for you anytime!"
Faith Jamison
April 29, 2026
5
out of
5
rating by Faith Jamison
"Chris was very helpful and friendly. The whole process was very smooth."
We responded:
"Hello Faith, thank you for taking the time to share your experience. We're thrilled that you had a smooth experience at our location. Please reach out to us with any additional questions or comments! See you next time!"
Caleb Abdon
April 27, 2026
5
out of
5
rating by Caleb Abdon
"We got our home and auto plan through here. Chris helped us set it all up, he was great to work with and made it all very easy."
We responded:
"Caleb, thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to keeping up the great work! Hope to speak with you again soon!"
Kenyatta Jennings
April 24, 2026
5
out of
5
rating by Kenyatta Jennings
"Process was easy. Customer service was great."
We responded:
"Greetings Kenyatta, thank you for the awesome feedback. We love that you had such a great experience! Reach out anytime you need anything! "
Merry Elliott
April 24, 2026
5
out of
5
rating by Merry Elliott
"David was totally awesome getting me a great price . And to take the time to get it done. 5 stars"
We responded:
"Greetings Merry, we're delighted to hear about your experience! We're thrilled that you had a great experience at our location and with David. Let us know what we need to do to earn your continued loyalty. "
Jailynn Rayne
April 23, 2026
5
out of
5
rating by Jailynn Rayne
"This was a first for me—I’ve never actually enjoyed a conversation about insurance coverage until working with Chase at State Farm (Cindy Carson’s office). He was absolutely wonderful and made sure all of my questions and concerns were answered clearly!!"
We responded:
"Greetings Jailynn, thank you for taking the time to share your experience. We're thrilled that you had a great experience with Chase and our agency. We hope to continue exceeding your expectations with great service. Thanks again and we look forward to engaging with you again soon."
Linda Masarik
April 22, 2026
5
out of
5
rating by Linda Masarik
"I have been a State Farm customer for many many years! Cindy and her staff (Chis, Eric, etc.) are always helpful and provide excellent service."
We responded:
"Dear Linda, we appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Thank you for your business!"
penny long
April 22, 2026
5
out of
5
rating by penny long
"Scott did an amazing job! He was very polite, well spoken and he was eager to ensure you were satisfied"
We responded:
"Greetings Penny, thanks so much for taking the time to share your positive experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Thanks again and we look forward to connecting with you again soon."