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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clyde T

October 19, 2026

5  out of  5
rating by Clyde T
"Our introductory service call with Chris Jett at Cindy Casen STATE FARM was excellent- very thorough and helpful. I’ve been a State Farm client for life, and due to a relocation to the Union KY area, Cindy’s team again affirmed why !"
We responded:
"Thank you for the 5-star review, Scott! It's called service! And we look forward to continuing to provide you with great service! Welcome to the area and reach out to us anytime! We are thrilled you found us. Thank you for your business!"
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Sue Binder

October 16, 2026

5  out of  5
rating by Sue Binder
"I am very impressed with the quality of customer service I receive there. Chase was so helpful and so very professional in resolving some issues I was having. Glad to have Cindy Cason as my insurance agent."
We responded:
"Thank you so much for the 5 stars, Sue! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Molly Gilkison

October 16, 2026

5  out of  5
rating by Molly Gilkison
"Chase was very helpful and attentive to what I needed help with. Would highly recommend him. He also explained things well."
We responded:
"Molly, thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Union. Let us know if you need anything!"
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Kenny Gribbins

October 15, 2026

5  out of  5
rating by Kenny Gribbins
"After talking to other insurance companies and agents I called State Farm. After talking to Chase that was it! He is a very knowledgeable and personable young man. There wasn't a huge price difference in any of the companies I talked to so for me it was first impressions of the agents!"
We responded:
"Thank you so much for the 5 stars, Kenny! We really appreciate your support. I am so blessed with such a great team! I know it sets our agency apart from others. I'm so glad you experienced that! :) If you ever need anything, feel free to reach out anytime. "
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Brian Reed

October 14, 2026

5  out of  5
rating by Brian Reed
"5 out 5 Chase helped me out with my rentals insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Victoria Lorenzon

October 13, 2026

5  out of  5
rating by Victoria Lorenzon
"I worked with Chase Holmes for insurance. He was exceptional at helping me through the process of auto and home insurance quotes. Chase is thorough and very knowledgeable. He not only took the time to provide me with multiple quote options, but also explained each aspect of the insurance I ended up purchasing. He is quick to respond to phone calls and emails, which is very helpful. Beyond his knowledge, he has a great sense of humor and made process of talking through insurance enjoyable. If you are looking for insurance, I highly recommend Chase!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Amanda Flanagan

October 8, 2026

5  out of  5
rating by Amanda Flanagan
"My agent was Chris. He was friendly and knowledgeable. He helped me get settled and set with a policy and answered any and all questions and concerns I had. Thank you for such outstanding customer service and care!!!"
We responded:
"Wow - thank you for the amazing 5-star review, Amanda! It means a lot to our team here in Union to know you had such a great experience with us. Please let us know if you need anything!"
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Vicki Koors

October 7, 2026

5  out of  5
rating by Vicki Koors
"Every experience I've had with this State Farm team has been exceptional, Chris David have been lifesaver s . I would not hesitate to refer anyone to this office."
We responded:
"Vicki, thank you for the fantastic review! We’re always here to support you with your insurance and financial service needs! All the best!"
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Dale Williams

October 5, 2026

5  out of  5
rating by Dale Williams
"Absaolutely fantastic rates, outstanding customer service! I could not give any higher praise for thie agency!"
We responded:
"Thank you so much for the 5 stars, Dale! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Courtney A

October 2, 2026

5  out of  5
rating by Courtney A
"10/10 recommend for auto policy. I left due to finding cheaper at one point but they were consistent with calling back and checking in to see if they could get it cheaper for me and we finally did.
Couldn’t ask for better Customer service either! Very easy to talk too and work with!"
We responded:
"Thank you so much for the 5 stars, Courtney! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Timothy Schroeder

October 2, 2026

5  out of  5
rating by Timothy Schroeder
"I had the pleasure of working with Eric Moorehead and he was probably the most helpful agent I've ever dealt with in any insurance company. Even when I made mistakes because I'm not very tech savvy he called me back to make sure I got my info in and my discounts did not go away. I appreciate State Farm thanks to him more then he may understand."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Joshua

October 1, 2026

5  out of  5
rating by Joshua
"Always there for you when you need them."
We responded:
"Thank you so much for the 5 stars, Joshua! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Sharon Whitten

September 18, 2026

5  out of  5
rating by Sharon Whitten
"My agent whose name is chase was exceptionally fabulous. I thank State Farm for looking out for me when I could find Nobody Else. The rates are absolutely stunning and their employees are fabulous. Thank you again for everything, chase."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Union to know you had such a great experience with us. "
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Leah Schumacher

September 17, 2026

5  out of  5
rating by Leah Schumacher
"Big shout out to chris for helping me get my new vehicle insured! It was my first time insuring a vehicle by myself and he made it so quick and easy!"
We responded:
"Thank you so much for the 5 stars, Leah! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Destiny Gadow

September 16, 2026

5  out of  5
rating by Destiny Gadow
"Chase was very professional, super helpful and patient through all of the hurdles I had to jump through with moving. He even helped me find new ways to save and took the time to explain what each of my coverages meant and what they done. The process was super easy and not stressful at all."
We responded:
"Thanks so much for the amazing review, Destiny! We really appreciate your support here in Union. Just reach out anytime if you need us - we’re here for you. "
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Cameron Gable

September 11, 2026

5  out of  5
rating by Cameron Gable
"Eric and David have been super helpful. Highly recommend these guys for all your insurance needs!"
We responded:
"Thank you so much for the 5 stars, Cameron! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Christy Diedrichs

September 9, 2026

5  out of  5
rating by Christy Diedrichs
"State Farm is a pleasure to work with. Eric is wonderful and takes care of your needs."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Todd Byrd

September 4, 2026

5  out of  5
rating by Todd Byrd
"Staff members are knowledgeable about their products and services they offer. Easy to work with, and responsive."
We responded:
"Todd, thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Kayla Henn

September 3, 2026

5  out of  5
rating by Kayla Henn
"Spoke with Eric this morning to replace a car on my policy! He was very helpful and got the process done smoothly! I appreciate the help and kindness! Couldn’t recommend this office more! This team is always very helpful and pleasant to speak too!"
We responded:
"Kayla, thank you for the fantastic review and shout out to Eric! We’re always here to support you with your insurance and financial service needs! And do so in a friendly and professional manner! All the best!"
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Megan Russell

September 1, 2026

5  out of  5
rating by Megan Russell
"Great customer service. Very friendly and helpful"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Let us know if you need anything! "
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Shelly Fryar

August 27, 2026

5  out of  5
rating by Shelly Fryar
"Chris was easy to work with. Highly recommend"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Gavin Edmondson

August 24, 2026

5  out of  5
rating by Gavin Edmondson
"Met with Chase to go over some quotes and it was a great experience. Very detailed and looking out for whats best for our family. You can tell he truly cares. #ChaseRocks"
We responded:
"Thanks so much for the amazing review, Gavin! We really appreciate your support here in Union. Just reach out anytime if you need us - we’re here for you. #ChaseDoesRock"
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Tammy Gmail

August 20, 2026

5  out of  5
rating by Tammy Gmail
"Thank you David & Cindy for all of your help. Communication is excellent and easy! And prompt responses. I highly recommend."
We responded:
"Thank you so much for the 5 stars, Tammy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Carmella Johnson

August 17, 2026

5  out of  5
rating by Carmella Johnson
"Customer service was excellent."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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James Coots

August 13, 2026

5  out of  5
rating by James Coots
"I've recently dealt with Chase and Kevin. Both were very pleasant to deal with!! They took care of why I was calling quickly and efficiently. If you're looking for insurance, give the office a call. We've been with them for over about a decade now."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "