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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jonathan Wilson

July 24, 2026

5  out of  5
rating by Jonathan Wilson
"We laughed I got some good advice and prices
It was a good experience"
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Chris Bauer

July 24, 2026

5  out of  5
rating by Chris Bauer
"Chris was absolutely a great help getting my son’s renters insurance for the University of Cincinnati. I have had many dealings with Cindy and they have always been so kind and helpful. I highly recommend Cindy and Chris."
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Jaryd LaRue

July 22, 2026

5  out of  5
rating by Jaryd LaRue
"Very nice people made everything very easy to get done and all in a timely manner"
We responded:
"Thank you so much for the 5 stars, Jaryd! We really appreciate your support. If you ever need anything, feel free to reach out anytime. All the best!"
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araya hope

July 20, 2026

5  out of  5
rating by araya hope
"I had an excellent experience with Chase. He made sure I understood my policy and answered all of my questions. Great customer service and very personable!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. We look forward to continuing to serve you!"
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Kasey Cockrell

July 16, 2026

5  out of  5
rating by Kasey Cockrell
"Worked with Jason, he was awesome. Easy gave us the best rates and options. Easy insurance company to work with."
We responded:
"Thanks so much for the amazing review, Kasey! We really appreciate your support. Just reach out anytime if you need us - we’re here for you. "
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Mike Kammerer

July 15, 2026

5  out of  5
rating by Mike Kammerer
"I give this agent a 10 out of 10! I have had a great expierience from my first call to now, helped me get the lowest monthly rate ive ever had in my life actually this is about $100 cheaper then what i was paying. Also i love how i call and i get to talk to whom i called,, no robots no AI its great. Very friendly and helping people.and thank you chase!"
We responded:
"Wow, thank you for the 5-star review, Mike! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance or financial services related, please do not hesitate to get in touch!"
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Emily Deters

July 14, 2026

5  out of  5
rating by Emily Deters
"I spoke with Chase and he was absolutely fantastic! He took the time to explain all of my insurance options, and was very patient answering any questions I had. Thank you!!"
We responded:
"Thanks so much for the amazing review, Emily! I'm so blessed to have awesome Agent Team Members, including Chase! We really appreciate your support here at Cindy Cason State Farm. Just reach out anytime if you need us - we’re here for you. "
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Kylie Gregory

July 10, 2026

5  out of  5
rating by Kylie Gregory
"Jason has been fantastic to work with! I was able to get my policy set up in a day and he was clear and helpful the whole time. Always answers my calls and handles everything immediately and easily."
We responded:
"Thank you for the amazing review, Kylie! It is truly the goal of our team to exceed expectations when it comes to all insurance and financial service needs. We want to be easy to do busy with. Thank you for joining the Cindy Cason State Farm family. All the best, Cindy"
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erin sullivan

July 10, 2026

5  out of  5
rating by erin sullivan
"Everyone I have dealt with since moving from Allstate to this State Farm office has been fantastic! I had my first tire blow out and Jason made sure I had all the needed information to get things fixed quickly and was so sweet through the process. Cannot say enough good things about this group!"
We responded:
"Erin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance or financial services related, do not hesitate to reach out to me and my team—we are always here to help!"
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Ryan Leos

July 9, 2026

5  out of  5
rating by Ryan Leos
"I e always had positive experiences with this office. Cindy and her team are great. I’ve been with another company for the last 15 years and Eric brought me back to State Farm. Cut my monthly rate in half. Highly recommend."
We responded:
"Thank you, Ryan, for taking the time to leave us a 5-star review and recognizing Eric, me and my team! We try hard to provide a good experience for our customers and we hope you stay with us for life! Let us know if you need anything. All the best!"
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rafay zaidi

July 7, 2026

5  out of  5
rating by rafay zaidi
"Chase was absolutely outstanding to work with. He was knowledgeable, patient, and took the time to explain all of my insurance options in a way that was easy to understand. He never made me feel pressured and genuinely focused on finding the best coverage for my needs rather than just making a sale. His responsiveness, professionalism, and attention to detail made the entire process smooth and stress-free. It's rare to find someone who truly cares about their clients, and Chase went above and beyond every step of the way. I highly recommend working with him if you're looking for exceptional service."
We responded:
"Rafay, thank you so much for the thoughtful and wonderful review! We really appreciate your kind words and recognizing Chase. I am blessed with a team of agents that all operate this way. If you ever have any questions or need assistance with anything insurance or financial services related, do not hesitate to reach out to me and my team—we are always here to help!"
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Blaine Walters

July 4, 2026

5  out of  5
rating by Blaine Walters
"Over the last year or so I’ve started a few different policies with this team and I could honestly say both have gone seamlessly. Very friendly and properly run team of agents!"
We responded:
"Thank you for the awesome 5-star review! We are so happy you have had, and continue to have, a wonderful experience with us here at Cindy Cason State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Clyde T

July 2, 2026

5  out of  5
rating by Clyde T
"Our introductory service call with Chris Jett at Cindy Casen STATE FARM was excellent- very thorough and helpful. I’ve been a State Farm client for life, and due to a relocation to the Union KY area, Cindy’s team again affirmed why !"
We responded:
"Thank you for the 5-star review, Scott! It's called service! And we look forward to continuing to provide you with great service! Welcome to the area and reach out to us anytime! We are thrilled you found us. Thank you for your business!"
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Bobby King

July 1, 2026

5  out of  5
rating by Bobby King
"Talked with Jason today, who was very polite, courteous and professional. He fielded my questions today and helped me with a change of payment.

Staff here are great!"
We responded:
"Bobby, thank you so much for the wonderful review! We really appreciate your kind words. We are always here to help with any questions or assistance needed! We appreciate you!"
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Maddie Martin

July 1, 2026

5  out of  5
rating by Maddie Martin
"Chase was so helpful and great to work with. I really appreciate the personal touches from this State Farm office, especially the cards they send out. Every time I’ve spoken with Chase and the team, they’ve been kind, down-to-earth, and genuinely enjoyable to talk to.

I’m sorry to be leaving for now, but I would absolutely love to come back in the future when I’m able to get a better rate. They honestly remind me of the “Jake from State Farm” commercials - friendly, helpful, and real people who make the experience feel personal.

Thank you again, Chase, for all your help!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at Cindy Cason State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help! All the best to you!"
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Dean Cole

July 1, 2026

5  out of  5
rating by Dean Cole
"Great customer service make sure all my needs were met"
We responded:
"Dean, thanks for choosing us and leaving such a great review! We're thrilled that you had a great experience at our location. We are here if you need anything!"
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Hunter Ransdell

June 29, 2026

5  out of  5
rating by Hunter Ransdell
"Chris at Cindy Cason State Farm was great! 10/10!!!"
We responded:
"Hunter, it is a pleasure to hear what a wonderful experience you have had with Chris and my agency! We appreciate your business and are here to help if you need anything!"
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Will Schwierjohann

June 26, 2026

5  out of  5
rating by Will Schwierjohann
"I worked with Chase Holmes who was wonderful. He explained all my different coverage options for my car insurance and the differences for each part of my coverage. This was my first time shopping for car insurance and he made me understand everything and didn’t upsell me on things I didn’t need. Was very informative and kept me in my budget while making me feel like I was well covered. Couldn’t recommend him more."
We responded:
"Thank you for the amazing review, Will! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Reach out to us anytime. Thank you!"
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Debbie Reed

June 24, 2026

5  out of  5
rating by Debbie Reed
"Chris always takes care of us.
Makes the process smooth and easy.
Always gets back to us quickly.
If you need a great agent give him a call."
We responded:
"Debbie, thank you for your wonderful review and shout out to Chris! We appreciate you and your business. Please let us know if you need anything!"
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Muhammad Zaman

June 21, 2026

5  out of  5
rating by Muhammad Zaman
"Chris made the whole process really easy. As someone who recently moved to the U.S., I had a lot of questions and wasn't very familiar with how auto insurance works here. He was patient, responsive, and took the time to walk me through everything without any pressure. I genuinely felt like he was looking out for my best interests and helping me find the right coverage rather than just trying to sell me a policy. Really appreciate all his help and would definitely recommend him to others."
We responded:
"Muhammad, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance or financial services related, do not hesitate to reach out to us—we are always here to help!"
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Steve Young

June 18, 2026

5  out of  5
rating by Steve Young
"Great to work with"
We responded:
"Steve, thank you so much for the 5-star rating! If you have any insurance or financial services questions or need assistance, please reach out! "
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Chris Brown

June 18, 2026

5  out of  5
rating by Chris Brown
"The customer service can't be beat . Especially Jason and David. They go out of their way to find ways to help you save money . They also are great to answer your questions and take care of issues you may have."
We responded:
"Thank you for the 5-star review! We appreciate your feedback! We are always here to help so let us know if you ever need anything!"
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Deidre Fitterer

June 18, 2026

5  out of  5
rating by Deidre Fitterer
"Chris is awesome, he has checked on me and wants to be sure I have what I need. Thanks so much Chris. I got a great rate when everyone else wanted so much more."
We responded:
"Deidre, it is a pleasure to hear what a wonderful experience you have had with Chris at my office. Please let us know if you need anything! "
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Kearra Bright

June 17, 2026

5  out of  5
rating by Kearra Bright
"David Stockwell helped me and he was great. He made it very easy to understand and was very nice and helpful."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here, especially with David! If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Shawna Wilbers

June 16, 2026

5  out of  5
rating by Shawna Wilbers
"Chris is very helpful and got right back to me when I reached out for help🤗"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with your insurance or financial service needs—whether it is finding the right coverage or answering general questions. Thank you!"